What we record, and what happens to it.

1 · What we record and why

Every live HockeyIQ4U session runs on Zoom with your player's game footage screen-shared, and the session is recorded. Async Film Reviews are recordings by definition — the deliverable is a coaching video with voice-over layered over your film.

We record because the recording is part of what you're paying for:

• Your player can rewatch the breakdown as many times as they want, at their own pace
• We generate written session summaries from it
• We score the session on the Hockey IQ Matrix and track progress across the season
• Coaches review prior sessions before the next one, so coaching builds instead of repeating

Because recording is required to deliver the service, agreeing to it is a condition of training with us. If a family isn't comfortable with sessions being recorded at all, we're not the right fit — and we'd rather say that up front than surprise anyone.

2 · Who can see it

By default, a session recording is seen by exactly three groups:

• Your family — the player and their parent/guardian, through the ReactView Player Hub
• Your HockeyIQ4U coach — and, where relevant to your player's development, the other HockeyIQ4U coach
• Our platform partner, ReactForge/ReactView — as the host of the Player Hub, subject to their own terms

We do not sell recordings, share them with scouts, teams, associations, or advisors, or hand them to anyone outside that list — unless you ask us to in writing, or we're legally required to.

3 · Using clips in HockeyIQ4U content

Separately from the above, we sometimes want to use a short clip from a session — a teaching moment, a read a player nailed, a before/after — in our own content: Instagram, the website, or an ad.

This is optional, and it's off unless you turn it on. When you book, there's a checkbox to allow it. Leave it blank and we won't use anything from your sessions publicly. Tick it and you're giving HockeyIQ4U permission to use short excerpts.

If you say yes, here's what we commit to

• Clips are short excerpts — never a full session
• We use them to teach, not to embarrass. Nothing that makes a player look bad
• We never publish a player's contact details, home address, school, or birth date
• If you'd like clips used but your player's name, team, or jersey number kept off them, just tell us — we'll flag your file and do it
• No payment is owed in either direction

Changing your mind

You can withdraw permission at any time, for any reason, without affecting your training in any way. Email [email protected] and we'll stop using new clips immediately and take down anything currently posted that we control. We can't always pull content that has already been reshared or downloaded by other people, which is worth knowing before you say yes.

4 · The footage you send us

Most of our players' footage comes from LiveBarn, Hudl, InStat, TPE, Pixellot, an association stream, or a phone recording from the stands. When you share a link with us, you're confirming you're allowed to share it with a coach for your player's development.

Those platforms have their own terms about redistribution, and a family's permission doesn't override them. So we treat third-party game footage as usable for coaching your player, not as ours to publish. Where we use game clips publicly, we use footage a family recorded themselves or footage that's been cleared with the association.

If we can't establish who holds the rights to a piece of footage, we don't publish it. That's a deliberate rule, not an oversight.

5 · Players under 18

Most of our players are between 13 and 20. For anyone under 18, every permission on this page must be given by a parent or legal guardian — not the player. When you complete the booking form, you're confirming you're the parent or guardian.

• We re-confirm your choices at the start of each new season, since a player's situation and your comfort level can both change
• A player who turns 18 can make their own decision from that point on, and we'll ask them directly
• If a player tells a coach mid-session that they'd rather not be filmed or clipped, we stop and follow up with the parent — the player's comfort comes first, always

6 · Teams and associations

When HockeyIQ4U works with a full team, permissions run through the association or team rather than through individual parents. Most associations already have a media release on file, and we work from that. Associations can request a copy of what we hold, or ask us to delete it, at any time.

7 · Keeping and deleting recordings

• Recordings stay in your Player Hub for as long as you're an active HockeyIQ4U client, so your player can revisit any session
• If you stop training with us, we keep them for 12 months so you can come back mid-season without losing history, then delete them
• You can ask us to delete everything sooner — email us and we'll confirm once it's done
• We keep anonymized Hockey IQ Matrix scores (numbers, no footage, no names) to improve how we coach